When a new version of Desktop Sync is available, you may get a pop-up asking you to upgrade.If you move, rename, or delete a connected folder locally, the corresponding folder in the cloud is not deleted, but the link is broken. They work as normal, and the folders are automatically synced to Egnyte. Users don’t have to do anything different once a folder is designated as a Connected Folder. Desktop App allows you to access all files and folders that you have access to in the cloud without having to store every file on your computer. This ensures all changes and content have been synced to Egnyte.ĭesktop Sync syncs and stores Egnyte content locally on your computer. To do this, click on the Home tab and click the Sync now button. Right click on the folder you want to sync and click Sync for offline access. Open the Desktop App drive (or volume) from Window’s File Explorer or Mac’s Finder. Once connected, all Egnyte content you can access in the cloud will appear in a network drive in Windows Explorer or volume on Mac Finder. The Egnyte Desktop App provides fast real-time access to your files and folders stored in the cloud from your computer. For security reasons, the Desktop App will only connect to hosts which make use of certificates that are trusted on the machine. Unable to Connect, Contact your Administrator This typically occurs due to errors in the certificate used to encrypt and decrypt any requests sent to the cloud.
No folders selected for sync: Ensure that folders are configured for synchronization in the Storage Sync UI.
Possible reasons for an offline device include: Internet connectivity to the cloud: Check if you have network access to your Egnyte domain from the network environment where the Storage Sync device is hosted.
Egnyte desktop sync to storage sync software#
Technical issues on your side, or problems with your software or ISP. Some local issues with a small group of accounts on the service side. There may be several reasons for that: An outage that hasn’t been communicated yet via the Egnyte status page.
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